Wildscapes

where nature, people and business flourish

Booking and Cancellation Policy

Booking

Full payment must be received to guarantee a place and book on to a Wildscapes Ecology Training course.  By booking onto a course you are agreeing to the following terms.

Payment can be made by any of the two following methods. Your place is not reserved until one of the following has been completed.

To make a payment via cheque

To confirm your place via cheque please send a cheque for the full course fee made out to ‘Sheffield Wildlife Trust’ before posting to:

Sandi Rutter, Finance Officer, Sheffield and Rotherham Wildlife Trust, 37 Stafford Road, Sheffield, S2 2SF

Please write on the back of the cheque your name and the title of the course. If booking onto more than one course please specify the courses and any discount you have been given. Please see overleaf for more details on discounts. If cheques for payment bounce you agree you are liable to pay any additional bank charges experienced by Sheffield Wildlife Trust/Wildscapes in addition to the course fee.

To make payment via purchase order

Please send a duly authorised purchase order made out to:

Sheffield Wildlife Trust, 37 Stafford Road, Sheffield, S2 2SF

Please include on the purchase order details of the delegates and the course title. If booking onto more than one course please specify the courses and any discount you have been given.

Can I make a provisional booking?

Provisional bookings may be made but they must be cancelled or confirmed at least 14 days before the course date and payment made. If we have not received payment or a duly authorised purchase order 14 days in advance of the course start date we reserve the right to cancel your place from the course and offer it to another delegate.

Before booking onto the course, please ensure you have read the course content, to ensure the course will meet your training needs and that you are able to meet pre-requisites, where stated. If you have any queries about the course content please contact Wildscapes before placing a booking.

Wildscapes reserves the right to cancel a course if insufficient bookings have been received or if weather conditions make it impractical to run. Delegates will be offered an alternative date or a full refund of the course fee in this event. No further compensation would be payable.

Cancellation policy

Refunds

If payment has not been received 14 days in advance of the course start date we reserve the right to cancel your place from the course and offer it to another delegate. Confirmed bookings may be cancelled by participants up to 14 days from the course start date without any penalty. All cancellations must be made in writing to info@wildscapes.co.uk

Cancellations of between 14 and 7 days from the course start date will mean that 50% of the fee is refundable. If a cancellation is made within 7 days of a course starting then the full fee is payable for the course.

If you have received a discount as part of a package deal and you cancel one or more of the courses the full course fees will apply for the additional courses. If your booking is part of a group, you will be subject to the same conditions as above for the entire group booking.  

Substitutions

In the event that you cannot attend a course you may on one occasion substitute an alternative delegate onto the same course from your organisation without penalty. Otherwise full payment will be taken.

If you wish to transfer your place to another course that is running you may do so without penalty provided this is done prior to seven days of the course start date. All other courses run are at the discretion of Wildscapes and must be taken within 12 months of your original course date. We cannot guarantee the original course you booked on will be run later in the year.

Wildscapes reserves the right to cancel a course if insufficient bookings have been received. Delegates will be offered an alternative date or a full refund of the course fee in this instance. Wildscapes reserves the right to make changes to the programme at any time and also has the right to refuse any booking.

Discounts

Only one discount can be used per booking.

Package deal: you can receive a £15 discount if you book onto three or more courses at the same time. Payment for all courses must be received 14 days prior to the start date first course.

Wildlife Trust Members, Staff and Volunteers Discount: all Wildlife Trust staff and active volunteers may receive a 10% discount on all courses. 

Group discounts: please call 0114 279 2667 or email info@wildscapes.co.uk for more details on group discounts.